ADA Accommodations

Request an Accommodation

DPA is committed to providing equitable opportunities to all individuals. In accordance with the requirements of Section 504 of the Rehabilitation Act of 1973 (504), Title II of the Americans with Disabilities Act of 1990 ("ADA"), and Section 1557 of the Patient Protection and Affordable Care Act of 2010, the Colorado Department of Personnel & Administration does not discriminate against qualified individuals with disabilities on the basis of disability.

We encourage individuals with disabilities to request reasonable accommodations that will help to ensure their effective enjoyment of and participation in DPA’s programs, services, activities, and employment practices.

• All requests are considered on a case-by-case basis.
• Accommodations for qualified individuals are provided at no cost to the individual.
• Accommodation requests that would impose an undue financial or administrative burden on DPA may not be fulfilled as requested. 

Examples of accommodations include:

• Sign language interpretation for an event, meeting, or appointment
• An assistive listening device for an in-person meeting or event
• Alternative document formats (such as Braille or large print)

For a Public Meeting

If you are attending a public meeting that is being facilitated by DPA and require an accommodation (such as ASL or other language translation services), please submit your accommodation request to the meeting organizer or complete the DPA ADA Reasonable Accommodation Request Form.

For an Appointment

If you have an appointment with a DPA staff member and require an accommodation, please let the person you are meeting with know about your needs in advance of your appointment.

In the Workplace

• Current DPA employees needing a workplace accommodation should contact their HR Business Partner for support.
• Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview. 

File an ADA Grievance

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits provided by the Department of Personnel & Administration. DPA's Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain:

• The complainant’s name and contact information including phone number(s), email address if available, and mailing address. 
• Information about the alleged discrimination such as location, date, and description of the incident or problem.  

Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. If you need an accommodation to complete this process, or require a different form format, please contact the ADA Coordinator at dpa_accessibility@state.co.us. Responses may take up to 15 days.  

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation. 

How to File A Grievance

Grievances may be filed online or via postal mail. To submit your grievance online, complete the DPA ADA Grievance Form. To file via postal mail, send your grievance (including all of the information outlined above) to:

What Happens After You File

• We Will Meet With You: Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions.
• We Will Share Our Response: Within 15 calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of the Department of Personnel and Administration and offer options for substantive resolution of the complaint. 
• You Can Appeal: If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to Kevin McDaniel or his designee.
• Final Resolution: Within 15 calendar days after receipt of the appeal,  the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, Kevin McDaniel or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.