DPA Accessibility Support

The Department of Personnel & Administration (DPA) is committed to providing inclusive and equitable information, services, and programs to all individuals regardless of disability or difference.

Website Accessibility

DPA’s Commitment

We engage in continuous efforts to ensure that our websites meet or exceed Levels A and AA success criteria in the most recent official version of the Web Content Accessibility Guidelines (WCAG). Our efforts are informed by:

State of Colorado Accessibility Statement

The State of Colorado is committed to providing equitable access to our services to all Coloradans. Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.2, levels A and AA criteria. These guidelines not only help make web content accessible to people with sensory, cognitive, and mobility disabilities but ultimately to all people, regardless of ability.

How We Test Our Websites

DPA relies on both automated and manual accessibility and quality testing processes. Automated tests are validated and addressed by staff who engage in more thorough evaluations. Examples of resources and processes that we use to help us identify and resolve potential accessibility and quality issues include:

  • Automated evaluation with SiteImprove
  • Automated and on-demand evaluation with Web Accessibility Evaluation Tool (WAVE) by WebAIM
  • On-demand evaluation using ANDI by the Accessible Solutions Branch of the Social Security Administration
  • Human-led content reviews
  • Human-led testing with screen readers
  • Human-led testing with visual difference emulators

Give Website Feedback or Report an Issue

If there are things that could improve your experience on our website, we would love to hear your ideas. Please reach out to us through one of the following options:

Accessibility Resources

  • The Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind (CCDHHDB) - Programs and services for Coloradans: The CCDHHDB provides programs and services for accessibility, communication, technology, and education. Explore the CCDHHDB website for information about their services, provider directories, and much more.
  • Aira (24/7) - Live on-demand visual interpretation through a smartphone application: As part of its drive to create a Colorado for All, the State of Colorado is partnering with Aira to connect those who are blind or have low vision with highly trained visual interpreters to remove barriers when navigating state-operated buildings and digital services for free for up to 30 minutes per session. Learn how to get started by visiting the Aira Guide from the Governor’s Office of Information Technology.
  • Relay Colorado (24/7) - Live relay services: Relay Colorado is a statewide service that connects standard (voice) telephone users with Deaf, Hard of Hearing, DeafBlind, Speech-Disabled, or Late-Deafened people who use Teletypewriter (TTYs) or Voice Carry-Over (VCO) phones.
    • Website: https://www.relaycolorado.com/
    • Telephone Numbers:
      • TTY:​ 711 or 800-659-2656
      • Voice: 711 or 800-659-3656
      • Voice Carry-Over: 711 or 877-659-8260
      • Hearing Carry-Over: ​711 or 800-659-2656
      • Speech-to-Speech: ​711 or 877-659-4279
      • Telebraille:​ 711 or 800-659-2656
      • Spanish Relay:​ 711 or 800-337-3242
      • Spanish Translation:​ 711 or 844-409-2451
      • ASCII:​ 711 or 800-659-4656

Request an Accommodation

DPA is committed to providing equitable opportunities to all individuals. In accordance with the requirements of Section 504 of the Rehabilitation Act of 1973 (504), Title II of the Americans with Disabilities Act of 1990 ("ADA"), and Section 1557 of the Patient Protection and Affordable Care Act of 2010, the Colorado Department of Personnel & Administration does not discriminate against qualified individuals with disabilities on the basis of disability.

We encourage individuals with disabilities to request reasonable accommodations that will help to ensure their effective enjoyment of and participation in DPA’s programs, services, activities, and employment practices.

  • All requests are considered on a case-by-case basis.
  • Accommodations for qualified individuals are provided at no cost to the individual.
  • Accommodation requests that would impose an undue financial or administrative burden on DPA may not be fulfilled as requested. 

Examples of accommodations include:

  • Sign language interpretation for an event, meeting, or appointment
  • An assistive listening device for an in-person meeting or event
  • Alternative document formats (such as Braille or large print)

For a Public Meeting

If you are attending a public meeting that is being facilitated by DPA and require an accommodation (such as ASL or other language translation services), please submit your accommodation request to the meeting organizer.

For an Appointment

If you have an appointment with a DPA staff member and require an accommodation, please let the person you are meeting with know about your needs in advance of your appointment.

In the Workplace

  • Current DPA employees needing a workplace accommodation should contact their HR Business Partner for support.
  • Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview.

Resources for State Entities